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Careers at RF Code: Custom Solutions Engineer

Join Our Team

RF Code is a privately-held Austin-based company that develops real-time datacenter management solutions incorporating a combination of sophisticated, industry leading in-house developed software and wire-free sensors. Our solutions have a proven track record with Fortune 100 companies, large governmental agencies, and leading healthcare institutions.

We are looking for a Custom Solutions Engineer who will work as a part of a high-performance team in a small, growing company. While the role is one of individual contributor, a high degree of interaction and teamwork is required to be effective in the role. The Custom Solutions Engineer is responsible for ensuring a high-level of customer satisfaction with RF Code products and is responsible for delivering deployment, advanced configuration services, and integration development.

Job Description:

RF Code is seeking a very technical and highly motivated Custom Solutions Engineer responsible for advanced configuration and integration development. The ideal candidate must be a self-starter that has the ability to work independently with very little supervision as well as collaboratively with engineering, sales, RF Code partners, and customers. The following are typical activities and responsibilities of the Custom Solutions Engineer:

  • Design and write software that integrates our API with 3rd party software
  • Design and configure advanced reporting using Business Intelligence and Reporting Tools (BIRT)
  • Work with Product Management to provide input and help guide the direction of our software
  • Lead customer training/solution hand-off
  • Learn, implement and create best practices for implementation and configuration of company products
  • Represent RF Code as a product-matter expert
  • Troubleshoot hardware and software issues and work to resolution
  • Provide on-going technical account support
  • Able to accommodate occasional travel

Required Knowledge and Skills:

  • Strong IT background/troubleshooting skills
  • Experience with REST API’s, Java, and Javascript
  • Experience in Windows, Linux, and virtualization environments such as VMWare
  • Knowledge of IP networking, protocols, ports
  • Familiarity with SQL, particularly MS SQL and PostgreSQL
  • Strong customer relationship skills
  • Strong organization skills, time management and ability to multi-task. 

Recommended Knowledge and Skills:

  • Familiarity with the Business Intelligence and Reporting Tools (BIRT)
  • Experience with software development

Education/Experience:

  • Preferred technical degree, or equivalent professional work experience
  • 4+ years experience in Professional Services or equivalent work

About RF Code

RF Code is headquartered in Austin, TX, with offices and partners in EMEA, Australia, Asia and South America.  RF Code offers excellent benefits (equity, medical, dental, 401k, paid time-off) and a fun, fast-paced work environment.  If you are ready to grow, let’s talk! Please send your resume to [email protected].